SHIPPING & RETURNS
Shipping Policy
Hi Spec is not a mail order company. All components are made to order, therefore we quote up to 28 days for delivery after payment has been made. Bespoke and special orders may take longer to manufacture.
Shipping Prices for UK Mainland excl. Highlands.
Small Accessories can be sent 1st Class Post.
Up to 250g £3.00
250g - 500g £3.50
500g - 1000g £5.00
Items posted by Royal Mail are not tracked therefore if items are lost, Hi Spec Motorsport Ltd are not liable.
We use a next day courier for our larger items in the UK.
Bag rate via courier charged at £6.50.
Small parcel via courier charged at £10.00 per box.
Large parcel via Courier charged at £15.00 per box.
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We also send International deliveries. Courier prices can vary depending on weight and location. Please contact us for a quote.
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Returns Policy
Returns
Goods which prove unsuitable may be returned for a refund within 1 month from the invoice date, subject to the following conditions:
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No Special order / clearance items will be refunded.
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Items are returned at senders cost.
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Items must be unused and in their original condition. Damaged/marked items WILL NOT be refunded.
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All items must be returned in their original packaging.
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Items are received in a reasonable condition.
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All items must be accompanied with the senders name, address, contact telephone number and order reference, which is quoted on the invoice.
To return any items you MUST call first to obtain a returns number before returning any items.
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Shortages & Damages
Please call us with any problems, shortages or courier damage within 7 days of the despatch date printed on the picking sheet. Any shortages reported after the 7 days will incur a delivery charge.
When calling us, please have your order reference number handy.
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Warranty
As there are a wide range of differing circumstances, conditions and the manner in which they may be installed and used, brake rotors/discs and brake pads are regarded as consumable items and therefore their life expectancy is considered to be a random factor. We can offer no time or mileage guarantee on these items. No warranty exists on any products used on track or for competition use of any kind.